Failed Records

If you've gone through the trouble of downloading a template, checking every p and q on your spreadsheet, only to have some or all of your records fail, you have the option to edit these records in order for them to upload successfully.

One Error for all Records

If your records evoked one error for all, the link "Error" will appear beside the status bar. Click on it.

An error message will appear, notifying you of the issue. Once you've processed the message, select "Collapse Upload"and edit your spreadsheet accordingly.

Multiple Errors for One or Multiple Records

If you have multiple files with individual errors, you have two options:

Edit Failed Records: Selecting the option will allow you to edit the files within PA5G. Errors appear in red. You can delete individual files, or select "Clear All" to remove the incorrect data in its entirety.

When you have made corrections, select "Back." Save your changes. The records will fail again if the correct data was not added.

Download Failed Records: Selecting this option will allow you to make corrections using Excel. The data with errors are outlined in red. Once you have completed editing, save the file and retry to upload. The application will fail the same error multiple times if the error is not corrected.

If you don't want to edit your failed records, select "Collapse All," and the failed records will disappear.